# Create a feedback process

This feature is only available to users with the "HR employee" role.

## Step by step

1. Open the [feedbacks overview](/en/c/feedbacks/reviews-overview).
2. Click "Add review" at the top right.

 ![Feedbacks overview with the Add review button](/attachments/feedbacks/feedback-prozess-anlegen/feedbacks-uebersicht.png)

3. Enter a name in the "Title:" field.
4. Under "Feedback type:", choose the type that fits (see [Feedback types](#feedback-types)).
5. Under "Questionnaire:", choose a template or "Blank" for an empty questionnaire.
6. Under "First edition:", set the time period (start and end date).
7. Click "Add review".

 ![Form for creating a new feedback process](/attachments/feedbacks/feedback-prozess-anlegen/neuer-feedback-prozess-formular.png)

:::info
The first edition is created automatically. You can change the start and end date at any time later in the [settings](/en/c/feedbacks/open-settings).

:::

8. The system confirms with "Feedback process \[title\] saved". Click "OK".

 ![Confirmation dialog after a successful creation](/attachments/feedbacks/feedback-prozess-anlegen/bestaetigung-anlegen.png)

 9. You are now on the [status page](/en/c/feedbacks/review-status-page) of the new feedback process.
10. As a next step, we recommend [editing your new questionnaire](/en/c/feedbacks/edit-questionnaire).

## Feedback types

When you create a process, you choose one of the following feedback types:

| Feedback type | Description |
|----|----|
| General reviews (e.g. process reviews) | Ask colleagues about general topics. Each participant gives one assessment. Suitable, for example, for process or project feedback. |
| General anonymous reviews | Like "General reviews", but the results cannot be assigned to any employee. Combined results are only shown from 5 participations onward. |
| Employee reviews (e.g. annual reviews) | Employees are each assessed by one supervisor and give a self-assessment. Suitable for annual reviews and performance evaluations. |
| Employee reviews by others | Employees are assessed by colleagues from an outside perspective, without a self-assessment. Suitable, for example, for probation reviews. |
| Pulse survey | A short, recurring anonymous survey. Editions are created automatically at a configurable interval. See [Pulse surveys](#pulse-surveys). |
| Anonymous employee reviews by others | Like "Employee reviews by others", but the results are anonymized. |
| 360° feedback | Comprehensive feedback from several perspectives (e.g. supervisors, colleagues, direct reports). You can configure the perspectives when you create the process. See [360° feedback](#360-feedback). |

 ![Overview of feedback types in the form](/attachments/feedbacks/feedback-prozess-anlegen/feedback-arten-uebersicht.png)

## Pulse surveys

When you pick "Pulse survey" as the feedback type, the form changes. Instead of a start and end date, you see these fields:

* **First edition:** only a start date. The end date is calculated automatically from the chosen interval.
* **Interval:** choose how often a new edition is created. Options: Weekly, Every two weeks, Monthly (1st working day or mid-month), Every 2 months (1st working day or mid-month).
* **Participation period:** shows the duration of one edition (e.g. "1 week" for a weekly interval). This field cannot be edited.
* **Invitation send time:** set the time at which the automatic invitation emails go out (default: 09:00).

 ![Form for creating a pulse survey](/attachments/feedbacks/feedback-prozess-anlegen/puls-befragung-formular.png)

## 360° feedback

When you pick "360° feedback" as the feedback type, an extra "Perspectives" section appears in the form. There you define which angles the feedback is given from:

* **Feedback recipient:** the person being assessed. The checkbox lets you enable or disable the self-assessment.
* **Reviewers:** the people who give feedback. You can adjust the name of the perspective and use the "Moderator" checkbox to set whether this perspective gets moderation rights.
* Use the **+** icon to add more perspectives (e.g. "Supervisors", "Colleagues", "Direct reports").

 ![Form for creating a 360° feedback with perspectives](/attachments/feedbacks/feedback-prozess-anlegen/360-feedback-perspektiven.png)

## Questionnaire templates

In the "Questionnaire" field you can pick a ready-made template or create an empty questionnaire with "Blank". Templates already contain suitable questions for particular scenarios, such as pulse surveys or annual reviews. You can [edit](/en/c/feedbacks/edit-questionnaire) the questionnaire at any time after creating the process.