Structured AI analyses with easy insights
easy insights automatically evaluates the free-text answers of your feedback processes, detects themes, calculates sentiment scores, and highlights risk signals. This gives you a structured overview of qualitative results without reading every answer one by one. easy insights is a paid add-on and must be enabled for your organization.
Open easy insights
In the sidebar, open Reviews, then choose the feedback process and the edition. Alongside the Review, Evaluation, and Time series tabs, Results AI and easy insights appear if they are enabled. Click easy insights.
Enable the AI analysis (one-time)
The first time you open it, you confirm that you have read the notice: what the AI does, that results are not deterministic and do not replace professional judgment, and that survey data is only transmitted to a specialized technology partner for analysis. Authenticate with your password or via SSO. The step no longer appears after that.
Read the overview
The dashboard calculates the results automatically once participants have submitted (the first analysis can take 24 to 48 hours). The Overview tab bundles the essentials:
- Risk indicators: attrition risk, burnout risk, and urgent need for action, each with the number of people affected. A click shows the AI summaries.
- Metrics: overall sentiment, engagement, constructiveness, and answer depth, each with a distribution histogram.
- Theme explorer: themes detected across the board, with a sentiment score and quotes.
- Expectation vs. experience: shows unmet or exceeded expectations, if configured in the framework.
- Analysis progress: how many participations have already been evaluated.
Dive into the dimensions
Each dimension of the analysis framework has its own tab — in the standard framework, for example, Leadership & Communication, Development & Growth, or Wellbeing & Balance. Each tab shows the sentiment distribution, detected themes, representative original quotes, and, if you are authorized, brief per-person assessments sorted by need for action.
Follow up in the Results AI chat
The Results AI tab adds a conversational way in on top of the dashboard: you ask in natural language, the AI searches the answers and replies with structure. It uses the same consent as easy insights.
Tailor the analysis to your organization
Under Administration > AI configuration, HR admins steer the analysis:
- Analysis frameworks: the bundled "easyreview Feedback Compass" framework (9 dimensions, 7 metrics) is the default. Create your own frameworks with dimensions, KPIs, risk factors, and revisions via "+ Create new framework".
- Communication style: a style instruction for the AI, e.g. "Use formal, factual language."
- AI credits: available, loaded, and consumed credits, including daily usage. Credits are allocated by easyreview.
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